Non-Emergency Medical Transportation

Non-Emergency Medical Transportation (NEMT) services provide transportation to or from Health First Colorado ( Medicaid) medical appointments or services, and is only available when you have no other means of transportation. Meals and lodging may be covered under NEMT for overnight stays. Transportation, meals, and lodging for an escort to accompany an at-risk adult or child may also be covered.

Transportation anywhere other than a Medicaid medical appointment or service with an authorized Health First Colorado provider is not covered by this program.

Who is Eligible?

Most Health First Colorado clients who have no other means of transportation may qualify.

Clients under the following Health First Colorado programs DO NOT qualify:

• Child Health Plan Plus(CHP+)
• Old Age Pension –State Medical Program (OAP SMP)
• Medicare Savings Program (MSP)
• Qualified Medicare Beneficiary (QMB)
• Qualified Individual – 1 Medicare (QI -1)
• Special Low Income Medicare Beneficiary (SLMB)

How Do I Book a Ride?

To schedule your ride, please have the following information:

• Your name, Medicaid ID and pick up address
• Your doctor’s or facility’s name, address, and telephone number
• The date and time of your medical appointment

If a support person or escort will be traveling with you—due to capacity, drivers may deny additional passengers that are not the person going to the appointment or medically documented escorts.

Click for more information and to book a ride.

How Do I Apply?

• Obtain and complete the following documents:
  • Medical Certificate of Transportation Services, completed, signed and dated by your attending physician, physician assistant, nurse practitioner, therapist or licensed healthcare professional
  • Medical Transportation Request Declaration form signed by you
• If you require care outside of Pueblo County the Medical Certificate of Transportation Services beyond 25 Miles form must also be completed.
• To request the application documents by mail, please refer to https://www.colorado.gov/pacific/hcpf/non-emergent-medical-transportation.

All requested documents must be completed, signed and dated to determine eligibility. Documents are valid for six (6) months.

Completed applications may be returned by mail or fax. Information is available at https://www.colorado.gov/pacific/hcpf/non-emergent-medical-transportation.

To request the application documents by mail please refer to https://www.colorado.gov/pacific/hcpf/non-emergent-medical-transportation.

For your safety and security, please DO NOT include your social security number or Medicaid number in any email correspondence.